AI Customer Service Bot
7.3k 2026-04-29
shaxiu/XianyuAutoAgent
An AI-powered customer service bot for Xianyu, offering 24/7 automated support, multi-expert decision-making, smart negotiation, and context-aware conversations.
Core Features
Context-aware dialogue management
Multi-expert agent routing (e.g., negotiation, technical support)
Intelligent negotiation strategies (e.g., tiered pricing)
24/7 automated customer service
LLM-powered automatic replies
Quick Start
python main.pyDetailed Introduction
Xianyu AutoAgent is an advanced AI customer service robot system specifically designed for the Xianyu platform. It provides a comprehensive 24/7 automated solution, leveraging large language models (LLMs) to handle customer inquiries, manage conversations with context awareness, and dynamically route to specialized agents for tasks like intelligent negotiation and technical support. This system aims to significantly enhance operational efficiency and user experience on Xianyu by automating routine interactions and complex decision-making processes.