Customer Engagement Platform
2.6k 2026-04-18

laudspeaker/laudspeaker

An open-source customer engagement and product onboarding platform offering multi-channel messaging, visual journey building, and user segmentation.

Core Features

Visual Journey Builder for designing complex customer workflows.
Advanced Segment Builder for precise user targeting based on attributes and actions.
Multi-channel messaging support (Email, SMS, Push Notifications, Webhooks).
A/B testing and personalization with Liquid templating and external API calls.

Detailed Introduction

Laudspeaker is an open-source customer engagement and product onboarding platform designed to help businesses improve user adoption and retention by streamlining communication. It provides a comprehensive suite of tools, including a visual journey builder for designing event-triggered workflows, an advanced segment builder for precise user targeting, and robust support for multiple messaging channels like email, SMS, and push notifications. Positioned as a powerful alternative to commercial solutions such as Braze and Appcues, Laudspeaker emphasizes scalability and offers robust personalization and A/B testing capabilities to optimize every user interaction and campaign effectiveness.

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